Our Grout Cleaning Service Restored the Beauty of These Floors in Greenville, DE

June 16, 2023

We recently received a call from a Greenville resident who had been remodeling his home over the past few years. Despite having changed many parts of his property, he wanted to keep the existing tile layout in both the kitchen and the living room. With that said, the floors still needed an upgrade. The ceramic tiles were in good condition, but the grout had acquired a worn appearance as dirt got embedded in the pores. After trying many methods to make the grout look clean, the homeowner realized that the discoloration was beyond what regular cleaners could fix, which made him feel like all of his efforts had been in vain.


He started thinking about other ways to effectively revamp the floors, and his family suggested looking for professional help before making any drastic changes to their home. When the owner went online to search for grout cleaning expert in Greenville, he found our website in the top results, so he figured this would be the perfect starting point. After browsing the site and seeing the testimonials from satisfied customers, he called to schedule a free in-home consultation.

A few days later, our experts arrived at the customer's house to inspect both surfaces. While assessing the kitchen floor, we noticed that the grout lines were heavily deteriorated and that the sealant had completely worn out. The effect was just as visible on the living room floor, with the grout turning black from all the embedded dirt. Fortunately, there were no signs of severe damage, meaning that it was not necessary to remove and re-tile the entire surface. The client was naturally glad to hear that, but he was still concerned about the grout's appearance, so our techs offered him a grout cleaning and color sealing service. This would give the floors a much-needed makeover while keeping the grout protected for months, and even years. Grateful for our offer, the owner thanked us for our assistance and chose a new date for the restoration.


A couple of days after the inspection, our grout cleaning experts went back to the customer's residence to get the job done. To clean the floors in the kitchen and living room area, we applied a pH-neutral cleaner to loosen the embedded dirt within the grout. Then, we used a high-speed scrubber to remove the grime as the cleaner took effect.

After a few minor repairs to the damaged joints around the kitchen floor, our experts applied our proprietary ColorSeal to finish the job. ColorSeal is an acrylic sealer that keeps grout safe from external agents and restores the its color, giving the surface a nice, clean look. Soon enough, both surfaces looked spotless, with the grout enhancing the ceramic's natural beauty.

We let the client assess the result as soon as we were done buffing the floors. Not only was he pleased with what our experts had done, but he was also relieved about preserving the floor's original layout since he'd been afraid of the possibility of having to tear down the tiles. He and his family thanked us for delivering such amazing results and promised to recommend our services to their family and friends.

Near the end of our visit, we gave the customer a few tips to maintain the floor's brand-new glow. Our team first recommended cleaning the floors at least once a week, preferably using a pH-neutral formula like Sir Grout's Natural Hard Surface Cleaner. Unlike most of the solutions available nowadays, this product is specially made to preserve hard surfaces, including grout and ceramic tile. Grout surfaces, in particular, can be sensitive to certain components found in generic cleaners, which is why we often advise against DIY cleaning methods that can cause further damage and result in unnecessary expenses. Even though in this customer's case it did not end up making the situation worse, improper use of acidic or bleach-based products can damage tile and easily wear out grout lines. Our cleaner removes all the marks left by soil, spills, and foot traffic, simplifying routine maintenance and delivering much better results overall.

We also told the client to always contact professionals to have his grout resealed when necessary. Even if the grout on your surface is looking good, it's important to keep your sealant up to date. To keep track of the state of his sealant, homeowners should place a few drops of water on the floor's grout. If the liquid is absorbed, then it means the grout must be resealed.

Our last few pointers were aimed at preventing the effects of moisture buildup on porous surfaces. We reminded the client to allow fresh air inside the house at different points of the day and recommended wiping out any liquid residue with a mop, a towel, or a terry cloth.

Have your grout lines become dingy? Are they in need of a cleaning service? Look no further, Sir Grout of New Castle County is here for you. We have the necessary tools and expertise to offer the best services in the industry of hard surface restoration. Call us at (302) 450-1447 or schedule a free quote to ask for a free in-home consultation today. Last but not least, don't forget to subscribe to our newsletter to keep up with our latest news and promotions.